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FAQ

​How Do I Place An Order?

 

Simply click on the SHOP button and it will take you to my Etsy Store and you can browse all my items.

 

Payment and Shipping

 

Secure options

     

Accepts Etsy Gift Cards and Etsy Credits

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Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

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About my Store

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I love to sew and crochet, but above all I really enjoy people's reactions to my creations.  I have been making Pet clothes for over a year now and I sell them at local venues in Las Vegas Nevada.  When the pandemic started I was looking for ways to help my children stay safe at their workplace so I made a few masks for them to wear.

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When I went on to Etsy I saw there was a real demand for face masks and coverings so I posted a few on my Kozy Pet Stuff page and little did I know that I would sell out by the end of the first week.  I went shopping and bought lots of cotton fabric and just started sewing.  I have by now made over a 1000 face masks.

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I am hopeful that I will be back sewing Pet clothes soon I plan on coming out with a line if Leashes and Collars for your pets.

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​Returns & Refunds

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I gladly accept returns, exchanges, and cancellations
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Contact me within: 5 days of delivery

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Ship items back within: 14 days of delivery

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Request a cancellation within: 4 hours of purchase

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

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Conditions of return

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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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Questions about your order?

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Please contact me if you have any problems with your order.

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